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Special Event

Driving Excellence, Sustaining the Journey:

19th Annual 2009 Minnesota Quality Award Event

Tuesday, May 18, 2010

Lunch: The St. Paul Hotel, 350 Market Street, St. Paul MN 55102 (map/web)
Workshops, Reception, Celebration: Landmark Center, 75 5th Street W, St. Paul MN 55102 (map/web)

You are cordially invited to the 19th Annual Minnesota Quality Award recognition, celebration, and learning event Tuesday, May 18.  Come learn and network with organizations on their journey to excellence -- organizations from all sectors (manufacturing, service, healthcare, education, government, and small business).  Hear from 13 organizations how they use Baldrige, Six Sigma, Lean, Scorecard, ISO, and other techniques to improve their outcomes and results during these challenging times.

The day is divided into two parts: an afternoon of learning workshops and an early evening of celebration and networking.  The afternoon features a keynote address (by Larry Potterfield, founder and CEO of MidwayUSA, a small manufacturer from Missouri and recipient of the 2009 Malcolm Baldrige National Quality Award).  Governor Pawlenty is also invited to deliver remarks.  After lunch, four tracks of breakout sessions feature 12 organizations focusing on some aspect how they are improving their outcomes and processes.  A detailed agenda is below.

The evening celebration will recognize the Minnesota Quality Award recipient organizations, thank our volunteers, and facilitate networking with leaders interested in continuous improvement, sustainability, and performance excellence.  The program will also feature Craig Luzinski, Chief Nursing Officer at Poudre Valley Health System (Colorado) and Brenda Clark, Associate Superintendent of Learning at Iredell Statesville Schools (N Carolina), both 2008 recipients of the Baldrige Award.

Afternoon Luncheon & Learning Workshops

The St. Paul Hotel

11:00-11:30 Registration
11:30-12:45

Luncheon (at The St. Paul Hotel):

Keynote address by Larry Potterfield, founder and CEO of MidwayUSA, a small business from Missouri and 2009 Malcolm Baldrige National Quality Award recipient): America Needs Baldrige

Governor Pawlenty is also invited to deliver remarks. 

Landmark Center

  Education Healthcare

Small Business

Public

Sector

1:00-1:50

Schools and Community…Partners for Learning

Dover-Eyota Schools

Jane Olstad Johnson, Director of Curriculum/ Continuous Improvement

Jeanne Svobodny, Elementary Principal

Leading Alignment in a Complex Organization

Benedictine Health System

Dale Thompson, CEO

Dennis Acrea, SVP

Strategic Planning from the Baldrige Perspective

MidwayUSA (2009 Baldrige Recipient)

Larry Potterfield, CEO

 

Why We Do What We Do

Minneapolis VA Medical Center

Steve Kleinglass, Center Director (CEO)

2:00-2:50

RCTC’s Alphabet Soup:  Strategic Alignment + (SPP+IPP+APR+SR) = BSC

Rochester Community & Technical College

Don Supalla, President

Marilyn Hansmann, VP of Finance and Facilities

Dave Weber, Chief of Strategic Operations

Albert Lea Medical Center’s Journey To Excellence

Albert Lea Medical Center, Mayo Health System

Dr. Mark Ciota, CEO

Panel:

Stephen Waldhoff, CAO

Ginny Larson, Service Line Administrator

Jane Killpack, Director of Quality

Monica Fleegel, Director of Human Resources

Tricia Dahl, Associate Clinic Administrator

Tonia Lauer, Administrative Quality Officer

Process Improvement in

Workforce Development

Workforce Development, Inc.

Randy Johnson, CEO

Jakki Trihey,

Literacy Coordinator

Starting the Baldrige Journey: Certainty in an Uncertain Future

State of MN, Dept of Human Services, Chemical & Mental Health Services Administration

Dr. Read Sulik, Assistant Commissioner

3:00-3:50

Engaging Your Workforce, Faculty, Staff in Quality Improvement

University of Wisconson-Stout (2001 Baldrige Recipient)

Julie Furst-Bowe, Provost and Vice Chancellor

Creating a Culture of Service

Austin Medical Center, Mayo Health System

Peter Cunningham, M.D.
General Surgery; Physician Service Champion and Service Team Co-Chair

Sheri Nemec
Patient/Customer Relations Manager; Service Excellence Department

 

The Day I Met Malcolm Baldrige: How we Used our Feedback Report to Elevate Organizational Performance

Cardinal of Minnesota

Becky Lyons, Director of Training and Development

Sarah Oachs, Program Director

Philip Zeccardi, Human Resource Manager

Michael Garner, Director of Operations

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Cost is $150 for members ($125 by May 4); $275 non-members ($250 by May 4); and $225 for members of partner organizations ($200 by May 4).

Award recipients inquire about complimentary passes.

 

Evening Celebration & Networking Event

Time: 4:00 to 6:30 PM

Location: Landmark Center

3:30-4:30 Registration
4:15-5:15

Reception (heavy hors devours, cash bar):

MN Quality Award recipient poster sessions

Networking (expect 300+ leaders/professionals)

5:15-6:30

Celebration Event:

  • Recognizing 2009 MN Quality Award recipient organizations
  • Thanking our 2009 MN Quality Award Board of Evaluator volunteers
  • Keynote by Craig Luzinski, Chief Nursing Officer at Poudre Valley Health System (Colorado), 2008 Malcolm Baldrige National Quality Award recipient: Saving Lives with Baldrige
  • Keynote by Brenda Clark, Associate Superintendent of Learning at Iredell Statesville Schools (N Carolina), 2009 Malcolm Baldrige National Quality Award recipient: Driving Excellence, Sustaining Performance

 

Cost: Complimentary for employees of 2009 MN Quality Award recipients and 2009 volunteer Evaluators; $30 for Council members and Award recipient guests; $45 for Council partners; $60 for the public; $200 for a group of 8 registering together.

 

To register for either afternoon and/or evening, please email brian.lassiter@councilforquality.org with your name, organizational affiliation, desired events (workshops and/or reception), and preferred method of payment.

We expect 300+ leaders and professionals to attend.  The events are open to the public, but space is limited.  Spread the word in your organization and register today!

 

We thank our sponsors:

 

Gold

 

Silver

 

Bronze

 

 

 
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